Emotion, Outrage and Public Participation (Austin)
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After taking this course, participants will: Understand and learn how to identify outrage and its causes in public participation situations Have an increased awareness of how outrage hinders public participation programs, and how to plan its management Understand the principles, approaches, and strategies for dealing with emotions and outrage in public participation Practice applying the principles, strategies and approaches and prepare for upcoming challenges

10/16/2014 to 10/17/2014
When: 10/16/2014
8:00 AM
Where: Austin, TX
United States

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This course is based on the work of Dr. Peter Sandman, combined with the International Association

for Public Participation's core concepts for meaningful and effective public participation.


In these challenging times of environmental, health, cultural, economic and social changes this is a course that will enhance your practice, support your clients and equip you to think about and learn how to apply behaviors that will enhance quality public participation outcomes where communities

are emotional or outraged and therefore not yet at the place where they can fully participate in a

public engagement process. This course will help you plan for those type of circumstances.


During this two-day course, you will discover:

  • Six practical strategies for managing outrage
  • New behaviors that you can apply immediately
  • A new way of thinking and analyzing outrage
  • New ways to plan and implement public participation projects were people are outraged

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