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After taking this course, participants will:
Understand and learn how to identify outrage and its causes in public participation situations
Have an increased awareness of how outrage hinders public participation programs, and how to plan its management
Understand the principles, approaches, and strategies for dealing with emotions and outrage in public participation
Practice applying the principles, strategies and approaches and prepare for upcoming challenges
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2/18/2014 to 2/19/2014
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When:
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2/18/2014
8:00 AM
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Where:
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Edmonton
Canada
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« Go to Upcoming Event List
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Registration Information
This course is based on the work of Dr. Peter Sandman, combined with
the International Association
for Public Participation's core concepts for meaningful and effective
public participation.
In these challenging times of environmental, health, cultural, economic
and social changes this is a course that will enhance your practice, support
your clients and equip you to think about and learn how to apply behaviors that
will enhance quality public participation outcomes where communities
are emotional or outraged and therefore not yet at the place where they
can fully participate in a
public engagement process. This course will help you plan for those
type of circumstances.
During this two-day course, you will discover:
- Six practical strategies for managing outrage
- New behaviors that you can apply immediately
- A new way of thinking and analyzing outrage
- New ways to plan and implement public participation projects were
people are outraged
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